The new logo and newly remodeled office aren’t the only new things at Garretson Insurance. Heather Trudeau started working at their downtown offices this past May, starting part-time and going full time this past month in September.
“Heather is our current CSR and a Licensed P&C agent who is completing her training for life and health insurance as well,” said Megan Rollag of Garretson Insurance.
“We’re very happy to have Heather join the team,” said Kim Midland of Garretson Insurance.
“It feels good to be working again, and especially working locally,” Trudeau said. “I like the company itself and the people I work with. They’re good, smart people who truly care about their customers. Our client base are all people I have personal relationships with, my friends and neighbors and people in my community and that really motivates me to give them the best service I can every day.”
Trudeau is a native of Delavan, Minnesota, and graduated high school from Blue Earth Minnesota. She crossed the state line and got her degrees at the University of Sioux Falls.
“I really loved USF,” she said. “I loved it so much, I kept going back for more and more classes.”
Trudeau has degrees in business management and business administration, with minors in finance and accounting, so perfect for the ever-changing world of insurance.
“That’s what I like about insurance,” she said. “You do really need to know a little about everything because every person has unique needs. Insurance is an ever-evolving business, every day is a fresh start and every day is different.”
After working the larger cooperate scene in Sioux Falls, Trudeau took a 7-year break to focus on her family full time. She has three kids, Brooklyn at 12, Beckett at 9 and Brexton at 6.
Now that the kids are older, she wanted back into working life. She said a smaller local agency is wonderful. Not having to deal with the morning rat race into Sioux Falls is something that she’s not going to miss at all.
“New job in a newly remodeled office downtown in my hometown, within walking distance of everything I need, who could ask for more?” she said. “I’m happy to help both old and new customers. My goal is to ultimately expand our client base. And for the clients we have, I want to help tailor their coverage to get them the most beneficial coverage I can for their money. Even when we’re just renewing a policy you might otherwise be happy with I’m not afraid to do some research to see if we can make it stronger. As people live their lives, they change and their needs constantly change too. A good insurance policy shouldn’t be set it and forget it, but should be as dynamic as the person it serves.”
